Privacy Policy

Introduction

Jordan Nunn, operating as a mortgage agent under Empire Mortgage Group ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Financial Information: Income details, employment information, credit history, assets, and liabilities (collected during the mortgage application process)
• Identification: Government-issued ID, date of birth, Social Insurance Number (when required for mortgage applications)
• Property Information: Details about properties you wish to purchase or refinance
• Communication Records: Records of our correspondence with you

How We Use Your Information

We use your personal information for the following purposes:

• To process and evaluate your mortgage application
• To communicate with you about your application and our services
• To submit your application to lenders on your behalf
• To comply with legal and regulatory requirements
• To improve our services and website
• To send you relevant information about mortgage products (with your consent)

Information Sharing

We may share your personal information with:

• Lenders: To process your mortgage application
• Empire Mortgage Group: Our brokerage for compliance and administrative purposes
• Credit Bureaus: To obtain credit reports as part of your application
• Legal and Regulatory Bodies: When required by law
• Service Providers: Third parties who assist in operating our business (subject to confidentiality agreements)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your information (subject to legal requirements)

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Mortgage-related documents are typically retained for a minimum of 7 years as required by regulatory guidelines.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: